No, USCIS will only ever physically mail follow-ups and next steps via USPS to the applicants only. USCIS will never call or email the applicants if you receive a call from USCIS it is a scam. The @visanotify email used in the application is used only once, and that is just to alert parties that processing has begun. Applicants are encouraged to create a MyUSCIS profile to stay up to date with their case at USCIS.
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